How Zenalio’s booking process works

Zenalio books any restaurant you want whether it is on a platform, has its own website, or only takes
reservations by phone. Read this page to find out more about how the whole process works

How it Works

Your table confirmed in minutes

No more calling or searching for you, Zenalio does it all for you. You just sit back, relax and wait for your confirmation.

  1. You send us a request

    Users request a booking through our booking engine or through the chat in their user space.

    I want to book a table for Jamie's Kitchen for Saturday night at 7pm for 2.

  2. We search, call & book

    We check all booking platforms at once, and if online booking isn’t available, we call the restaurant directly.

    Checking availability

    online and by phone…

  3. Confirmation received.

    We deliver full booking details or the best alternatives if the original choice isn't available, ready for confirmation.

    ✓CONFIRMED. I've booked your table for 2.

    Enjoy your evening!

    Le Comptoir du Relais
    Saturday · 8:00 PM
    2 people
  4. You enjoy the evening

    The table is yours. Need to modify or cancel? Just ask in the chat.

    ✓CONFIRMED. I've booked your table for 2.

    Enjoy your evening!

    Le Comptoir du Relais
    Saturday · 8:00 PM
    2 people

    Thank you so much for the assistance!

Smart Alternatives

You never leave empty handed

If your first choice isn't available, we'll find the best alternatives based on cuisine type, distance, price range, and rating.

  • We check availabilities online and by phone to book the restaurant.

I want to book a table for Jamie's Kitchen for Saturday night at 7pm for 2.

Checking availability

OpenTable · TheFork · Google Reserve website

Calling Le Comptoir du Relais directly

Le Comptoir du Relais is fully booked

on Saturday evening.

✓CONFIRMED. I've booked your table for 2.

Enjoy your evening!

Le Comptoir du Relais
Saturday · 8:00 PM
2 people

See It In Action

Track your table reservation in real time

From the moment you send your booking request to us to the confirmation of your table, all in one chat conversation.

Claire

Your dedicated assistant

I'd like to book a table at Trattoria Da Luca for Friday night at 8pm for 4.

Checking availability…

Done!

I've booked your table for 4.

✓ CONFIRMED Enjoy your evening!

Trattoria Da Luca

Friday · 8:00 PM

4 people

What we Reach

We book restaurants that are bookable online & offline

Other platforms only show what is already online. We book the ones that are only bookable by phone too.

70%

of restaurants have no online booking. Every other platform stops there. We do not.

Reservation platforms

OpenTable, TheFork, Google Reserve, Resy, and every major platform.*

Restaurant websites

We scan restaurant website to identify if they are bookable online through there or for any information related to booking.

Phone-only restaurants

If the restaurant only takes reservations, we will call them directly to make the booking.

Hidden gems

Local spots with limited digital presence that no reservation platform has, we find and contact them directly

Book a table with Zenalio

Book any restaurant you want with Zenalio via its booking engine or chat.

Frequently Asked Questions